Legal

Privacy Policy

Understand how CubeSKINs collects, uses, and protects your personal data, including skin sales, purchases, and trades.

1. Collection of Personal Data

To ensure the security of our platform and the legitimacy of trades (Anti-Scam), we collect the following categories of information in accordance with Data Protection regulations (GDPR):

  • Public Steam account data (Steam64ID, avatar, name, and Trade URL).
  • Inventory information (connected skins and active items).
  • Payment data (Pix keys and provided cryptocurrency addresses).
  • History and metadata of skin trades (items sent and received, amounts, status, trade tokens, and operation identifiers).
  • Connection data and local IP history.

2. How We Use Your Data

Data obtained through OpenID authentication is strictly processed for the following organizational purposes:

  • Verifying the legitimacy of transactions against account takeover (Fraud Prevention).
  • Financial processing and custody for bank transfers of approved skins.
  • Orchestrating skin trades between your Steam inventory and our trade market, including quote, deposit, complementary payment, and delivery.
  • Maintenance and contact by Customer Support when there are occasional problems with trades.
  • Inviting you to review CubeSKINs on Trustpilot after a completed purchase or sale (section 8).

3. Your Rights (Rectification and Deletion)

You have the guaranteed right to review or delete, at any time, the association of your account with our platform. A right-to-be-forgotten (deletion) request can be submitted directly to our support channels or by email, except for the accounting records we are legally required to keep stored.

4. Structural Security Measures

We implement distributed architectures and encryption technology standards. Logical checks through the official API prevent null transactions. Direct limits on internal access ensure that only a strictly restricted team can view requests involving your payment addresses.

5. Sharing of Financial Information and Partnerships

Under NO circumstances does CubeSKINs sell its users' raw data. Data transfer and access are limited to partner payment gateway providers (to send fiat money), market and fulfillment partners used to deliver skins in trades and purchases, Trustpilot, for review invitations (section 8), and government auditors only when legally required, always maintaining their own laws and encryption.

6. Data Specific to Skin Trades

In the Trades feature, we process additional information strictly necessary to execute and audit each operation:

  • Identifiers of skins sent and received (name, image, float, seed, listing, and reference prices).
  • Operation status (quote, waiting for deposit, hold, payment, sending, completed, or canceled).
  • Records of Steam trade offers, security tokens shown to the user, and callbacks from fulfillment partners.
  • Use of platform balance, coupons applied, and proof of complementary payment on upgrades.

7. Cookies, measurement, and advertising

Cookies and similar technologies are files or identifiers stored in your browser or on your device. We use these technologies to run the site, remember preferences, measure audience, and evaluate campaigns. When you enter the site, we show a notice that lets you accept all cookies or continue with essential cookies only.

  • Essential cookies: required for Steam login, security, cart, checkout, fraud prevention, and basic operation. They do not depend on additional consent.
  • Measurement and statistics cookies (optional): help us understand pages visited, purchase/sale/trade funnels, and site performance. They are activated only if you choose "Accept all".
  • Advertising and marketing cookies (optional): allow us to measure conversions, remarketing, and ad effectiveness with media partners. They are activated only if you choose "Accept all".
  • Technology partners: we may use analytics and advertising providers (for example, Google and Meta) that process data under their own policies, acting as processors to the extent needed for tags and pixels configured on our site.
  • Legal basis: essential cookies based on contract performance and legitimate interest; optional cookies based on your consent, which can be revoked at any time.
  • How to manage: use "Essential only" or "Accept all" in the banner; clear site cookies/data in your browser; or block cookies in your browser settings (parts of the marketplace may stop working correctly).
  • Online identifiers: when you are logged in, we may associate usage events with an internal account identifier (not public) to reduce duplication in reports, without selling your data.

8. Review invitations

After a completed purchase or sale, we send your name, email, and the transaction reference to Trustpilot so that it can invite you to review CubeSKINs. To avoid receiving these invitations, turn off email notifications in your profile.

Additional Terms and Conditions

Our Privacy Policy works together with our business practices and the rules of the Counter-Strike virtual market. To learn exactly how payments, applicable fees, fraud penalties, and the structural rules for skin deals on associated platforms work, we recommend reading our Full Terms of Service. This policy is a translation of the Portuguese original. If the versions differ, the Portuguese version prevails.